MentalNote vs Upheal
Facts checked on 14 October 2026. Prices change, so check each vendor's page before you decide.
The short answer
MentalNote lets you record real sessions on a free plan with no time limit, and drafts notes inside Microsoft Word from a typed summary. MentalNote is HIPAA-compliant, with a BAA included on every plan.
- Choose MentalNote if you want to record real sessions before you pay: 5 a month free, in the browser, including a telehealth call in a browser tab. Or if you write your notes in Microsoft Word.
- Choose Upheal if you want unlimited AI notes for $39 a month and a browser extension that fills notes into your EHR.
Why therapists choose MentalNote
- Record real sessions on the free plan. 5 recorded sessions every month, no time limit, no credit card. Upheal's free plan covers text, dictation and uploads only.
- Telehealth in the browser. Record with your microphone, or capture a telehealth call from a browser tab. Before every recording, MentalNote asks you to confirm you have your client's consent.
- Notes in Microsoft Word. If your record or your agency's templates live in Word, the MentalNote add-in drafts the note there from a typed summary, with no recording.
- Therapy formats. SOAP, DAP, BIRP, GIRP, PIRP and Progress notes, plus Intake and Treatment Plan workflows.
- HIPAA-compliant on every plan, including free. MentalNote is HIPAA-compliant, with a BAA included on every plan. You accept the BAA in the app before your first session. See how other free plans compare in free AI scribe with a BAA.
Side by side
| MentalNote | Upheal | |
|---|---|---|
| Free plan | 5 web-app scribe sessions a month, recorded in the browser, no time limit. The Word add-in has a separate 2,000 AI-writing words a month. No credit card. | AI notes from text, dictation and uploads only, for individual therapy. |
| Paid plan | Premium: $99 a month, or $990 a year ($82.50 a month). Unlimited note generation. | AI Notes: $39 a month, unlimited sessions. Optional AI Assistant Pro for $39 a month more. |
| How you capture a session | Record in the browser with your microphone, or capture a telehealth call from a browser tab. In Word, type a summary and get a draft. | Video, audio, dictation and uploads. iPhone, iPad, Android and Mac apps, plus a Chrome extension for calls on any platform. |
| Note formats | SOAP, DAP, BIRP, GIRP, PIRP and Progress notes, plus Intake and Treatment Plan workflows. | Free plan: SOAP, DAP and Intake. Paid plan adds GIRP, BIRP, EMDR, PIRP, SIRP, PIE, Psychiatry and more. |
| Getting the note into your EHR | Review the draft, then copy or export it. No direct EHR write-back. | A browser extension fills notes into your EHR. Upheal also sells its own EHR. |
| HIPAA and BAA | MentalNote is HIPAA-compliant, with a BAA included on every plan. You accept the BAA in the app before your first session. | Upheal says it is HIPAA compliant and provides a BAA for every account. |
| Free plan with a BAA | Yes. The free plan has no time limit and includes the BAA, which you accept in the app before your first session. | Free plan with no time limit. Upheal's sign-up terms include a BAA; its free-plan page says only that it is HIPAA compliant. |
| Consent | Before every recording, MentalNote asks you to confirm you have your client's consent. | See Upheal's own guidance. |
When Upheal may fit better
- Lower monthly price for unlimited notes: $39 a month, against $99 for MentalNote Premium.
- EHR fill and mobile apps: a browser extension that fills notes into your EHR, apps for phone and Mac, and support for couples and families on the paid plan.
Which should you pick?
| If you... | Pick |
|---|---|
| Want to try recorded sessions free, with no time limit | MentalNote |
| Write notes in Microsoft Word, or prefer a typed summary to a recording | MentalNote |
| Want unlimited notes for the lowest monthly price, filled into your EHR | Upheal |
Frequently asked questions
Is MentalNote HIPAA compliant?
MentalNote is HIPAA-compliant, with a BAA included on every plan.
Can I record sessions on the free plan?
Yes. The free plan includes 5 web-app scribe sessions a month, recorded in the browser, with no credit card.
Can I use MentalNote without recording my client?
Yes. In the Word add-in you type a short summary and MentalNote drafts the note from it.
Does MentalNote connect to my EHR?
Not directly. Review the draft, then copy or export it into your record system.
How much does each cost?
MentalNote Premium is $99 a month or $990 a year, with unlimited note generation. Upheal's AI Notes plan is $39 a month on its pricing page.
Try it
Start free at app.mentalnote.ai: 5 scribe sessions a month, no credit card. Writing about real clients? MentalNote is HIPAA-compliant, with a BAA included on every plan.
Try it freePrefer Microsoft Word? Get the free Word add-in. Installs from Microsoft AppSource.
More comparisons
Upheal is a trademark of its owner. This page compares public information as of 14 October 2026 and is not endorsed by Upheal. A clinician must review every AI draft. Spotted something out of date? Email support@mentalnote.ai and we will fix it.